Our client, a US based multinational company having their regional office in Dubai is looking to hire an International Sales Manager.- Reporting to Sales DirectorEducation / Experience: Bachelor’s degree in Engineering with 10 plus years of sales experience combined with excellent connection within Oil & Gas industry preferred.The ideal candidate will have the following experience:Managerial Candidate to drive sales across the MENA region.Should have experience in managing sales team. Delivering projects and working in close synergy with teams across the region, Work closely with a sales, engineering project, procurement support teams, whilst also being self-sufficient in providing leads and sales, striving to bring in major accounts which will bring in significant and consistent revenue for the companyShould have excellent relationship with district Owners, cooling providers, engineering consultants, MEP contractors.Should develop and maintain relationship with engineering designers to specify. Utilizing a consultancy based approach, providing technical insight to clients and intelligent process engineering solutions.Should have excellent contacts with HVAC contractors GGC wide.Assume responsibility for maintaining effective communication, coordination and working relationships with Company personnel and management.Document and report on all sales activities including sales forecast and pipeline. Work cooperatively with management, product development, marketing and finance to share information and act as an effective Mersive liaison for customers and partners in the regionShould track projects from concept to award.Sales of pipes in District Heating / Cooling business in Middle east, Field Insulation application or piping in general for AC systemsOil & Gas industry experience shall be preferred, especially into pipelines.Develop and manage sales strategies and sales budget for regionMust have experience in selling piping products.Should be ready to travel extensively.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases