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IT Administrator – Retail

Company Name Confidential

Keywords / Skills : IT Administrator, IT Retail, Installation, upgrading, Configuration, troubleshoot, server checks, LAN/WAN, HW/SW

6 - 12 years
Posted: 2018-07-01

System Administrator
Bachelor's Degree
Computer Science
Posted On
1st Jul 2018
Job Description
Position: IT Administrator –Retail/Fashion

Purpose of the Position: 
 Manage installation & upgrade of companies LAN/WAN, HW/SW resources, provide complete local area network & POS installation and configuration of server/workstations/POS/store, physical cabling, and network printer installation. Design, set up and maintain multi-protocol WAN and new systems.

Job Description

• Install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system.

• Identify existing and potential performance issues and bottlenecks in Retail system batch processing and recommend a resolution approach.

• Support Retail Application Module along with the Database support and mainly focus on batch processing and RIB.

• Install and configure POS machines & Provide remote support to various clients/shops/Store over tight VNC service.

• Responsible for operation of all information system equipment and for developing maintenance schedules for equipment usage.

• Responsible for day to day user support. User support for software and Hardware problems, vendor correspondences for repairs, services, AMCs, IT purchases and provide guidance.

• Manage the daily and weekly backups using Storage Media Library and software for the critical company data

• Keep computer equipment, hardware, and software updated to meet organizational needs and maintain maximum uptime.

• Recommend adjustments to systems and/or equipment to ensure cost efficient and effective systems/equipment infrastructure.

• Managing and ensuring effectiveness of security solutions including firewalls, anti‐virus solutions, web/ e‐mail filters and intrusion detection systems

• Support and administration of IT Infrastructure, Server Configurations, disaster recovery and backup process, support customer requirements (internal & external), evaluate applications and implementing new systems.

• Perform server checks on a weekly basis to ensure performance of servers is optimum. Perform routine preventive maintenance of LAN, hardware and software.

Job Specification:

• Candidates should hold a Bachelor degree in Computer/IT and Post-Graduation qualification in Computer Application/Computer Science

• 6+ years of experience in Retail ERP Configure and support, IT Service Delivery, IT Infrastructure, Server and network Configurations, disaster recovery and backup process and ERP within retail/fashion/fmcg industries.


• CCNA - Cisco Certified Network Associate.

• MCSE (Microsoft Certified Solutions Expert) and MCSA (Microsoft Certified Solutions Associate)

• CWNA - Certified Wireless Network Administrator.


• Excellent interpersonal and communication skills

• Ability to operate in global IT environment

• Self-managing and pro-active

• Ability to balance multiple priorities

• Strong written and verbal communication skills


English is the principal language for this position. This position requires good verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.

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