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IT Support

Keywords / Skills : Excellent verbal and written communications skills, time management, and confidentiality required. - English (with Fluency) - Arabic (Preferred but not compulsory)

2 - 10 years
Posted: 2018-11-30

Job Description
End Users Support
- In-depth knowledge of various desktop operating systems including Microsoft Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10
- Install and configure new personal computer system; including cables, printers, personal Access, electronic mail, Microsoft processing, operating system, other appropriate Software, and Hardware.
- Provide assistance and instructions concerning the use of computer equipment, Software, and manuals.
- Respond to users’ calls and inquiries.
- Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution.
- Maintain the inventory information lists regularly.
- Provides end users’ 1st-level of support for all applications.

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