We have multiple openings for Sales Executives within our Event Cloud division. Your main responsibilities will be demonstrating our product and negotiating/closing deals
What You Will Be Doing â¢ Develop and actively pursue list of targeted Key Accounts by creating individual plans of action to penetrate these accounts â¢ Call on and develop relationships with new prospects in an effort to meet and exceed individual and department revenue expectations â¢ Present products and services to new corporate accounts â¢ Exceed established new business revenue targets for software sales â¢ Accurately forecast sales opportunities via pipeline report â¢ Effectively and accurately manage personal revenue pipeline to maximize all new business opportunities â¢ Monitor and report sales activity within the system â¢ Work with Account Management and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization â¢ Ensure relationships with key decision-makers for accounts that will provide new business are continuously developed and relationships are strengthened and grown â¢ Perform other duties as assigned
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases