Open to INDIAN and FILIPINO candidates Male, 30 years old and below Diploma holder, or with any relevant certification or training Minimum 1 year of experience in the same field, preferably from medical supplier or healthcare industry Strong leadership, multitasking and organizational skills Must have knowledge in inventory control procedures and recordkeeping Excellent communication and interpersonal skills Can start immediately (one month maximum) Job Location: Dubai
Salary up to 4,000 AED depending on experience and qualifications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases