1. BS Degree or Equivalent in Mechanical Engineering Discipline 2. 5-6 Years of relevant experience on a similar role of mechanical designer in smelter/manufacturing industry 3. Knowledge of Engineering Specifications & applicable Industry Standards and Codes (eg. API, ASME). 4. Familiar & experience with Mechanical Project Engineering/Project Management System & Procedure 5. Fully conversant with engineering drawings, schematic diagrams, engineering standards specs and codes and comply with all company policies 6. Excellent Communication, Interpersonal & Coordination Skills 7. Knowledge of PC & applicable software related to projects (eg. Staad Pro, MS Project) 8. Responsible of delivering all needed outcomes, progressive reports, highlights & documents of each project phase as per the project's plan maintaining required levels of quality and accuracy
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases