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Microsoft systems Technical Support

Keywords / Skills : Microsoft systems Technical Support, CUSTOMER requirements, Microsoft server, Administration and support

4 - 8 years
Posted: 2019-05-13

IT/ Computers - Software
Software Engineer/ Programmer
Bachelor's Degree
Posted On
13th May 2019
Job Ref code
Job Description
Job Description :

Microsoft Systems Technical Service
  • Develop, document and maintain Procedures that meet the CUSTOMER requirements and policies.
  • Maintain, operate, and plan resources for Corporate IT Infrastructure (VMWare, Hyper-V), and assure they are always in healthy status.
  • Escalation and follow up with vendors according to the contract agreement with CUSTOMER
  • Keep infrastructure up to date and healthy with routine maintenance and housekeeping activities, and coordinate with vendor to solve any infrastructure related issues.
  • Provide administration and Support for Microsoft server 2008/2012/2016 (or any new version) management and administration
  • Provide administration and Support for Microsoft exchange server 2010/2013/2016 (or any new version) management and administration
  • Provide administration and Support for Microsoft SQL 2008/2012/2016 Administration and support
  • Provide administration and Support for Microsoft Operations manager and System Management server
  • Maintain and Operate Related Security Infrastructure including Microsoft Forefront, Tend Micro solutions, IRON PORT,WSUS, etc
  • Operate and Maintain the DR site servers and applications for CUSTOMER
  • Provide and Provision Requirements for new CUSTOMER Corporate IT Projects
  • Installation of the backup agent as requested from the third parity vendor
  • Monitor the Security of the applications, assess the vulnerabilities according to CUSTOMER Corporate IT requests and apply CUSTOMER recommended actions
  • Allocate resources for the approved Planned Maintenance and Downtime activities on production environment outside the working hours and as per the approved changes .
  • Keep up to date documentation for the servers, diagrams, and baselines

  • About Company

    Resource Right is an established specialist IT company with more than 40 years of global IT resourcing and services experience. Offering a select range of professional services, our aim is to work alongside our customers as Partners not Suppliers, where we can manage a wide range of IT needs from locating the best talent available in the market place to providing a wide range of highend Enterprise Mobility Management and Cloud computing services.
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