One of our Dubai based fintech clients, a fast growing organization developing digital payment solutions, is looking for Mobile Application Developer to join their team Design and build interfaces and advanced applications for the Android and/or iOS platform to improve user experience Produce fully functional mobile applications writing clean code using Agile methodology Unit-test code for robustness, including edge cases, usability, and general reliability Troubleshoot and debug to optimize performance Collaborate with cross-functional teams to define, design, deploy new features and optimize deployments Migrate and adapt existing web applications to the leading mobile platforms Continuously discover, evaluate, and implement new technologies to maximize development efficiency Education and
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases