Network Design and Implementation, Solid networking knowledge (OSI network layers, TCP/IP), Experience with IT infrastructures including LAN, WAN, SAN, NAS, Firewalls, Working knowledge and understanding of Network Infrastructure, DNS, Cisco switches, routers and firewall
Saudi Logistics & Electronics Company, (Salec) was established in November 1991 is part of AnNasban Holding, Is a leading Communications and Information Technology service provider to help clients achieve their goals. Salec is providing comprehensive innovative and professional solutions starting from design and implementation, to highly specialized applications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases