Ezee Healthcare Recruitment is a truly international company specializing in the permanent recruitment, contract staffing, placement consultancy, recruitment process outsourcing and managed offshore services for Healthcare sectors across all verticals. Founded in London in 2007 and extending our footprint to USA and Middle East in 2008, We place high caliber professionals, many with specialist language abilities, across all major multinational companies in the India, Middle East and USA region and beyond. We have a proven track record of successfully recruiting for many reputed Indian and International firms. With our extensive recruitment expertise, proven delivery track record and having core Healthcare professionals in our recruitment team, we understand your business better than our competitors do. And that is the reason when it comes to Ezee Healthcare Recruitment placement, companies worldwide rely on us. www.ezeehealthcarerecruitment.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases