4.11 Communicates and reports with General Director all significant data on the right time.
4.12 Perform other applicable tasks and duties assigned within the realm of his/ her knowledge.
Desired Candidate Profile
Required Educational/ Professional Qualification:
- Bachelor in Nursing or equivalent
- Valid license in the country of origin
- Valid Saudi Council registration
- BLS provider Certification
6.0 Required Professional Experience:
- 15 years as minimum in general hospital
- At least 10 years in similar position/ senior Nursing management and leadership.
- Knowledge of JCIA Standards and nursing practice.
- Speaking excellent English.
- Leadership Competencies
o Future builder
o Inspiring leader
o Decision executor
o Talent developer
8. Personal Specifications :
8.1 Pleasant and presentable
8.2 Smart and well organized
8.3 Honest and committed
8.4 Critical thinker
8.5 Excellent motivator
8.6 Problem and conflict resolver
8.7 Flexible and cooperative
High sense of responsibility
· The maximum age should not exceed 50 years and should not be less than 38
· Should have hands on experience in a good acute hospital with 300 beds.
· western Origin like USA, UK, IRELAND, NEW ZEALAND, GERMANY, FRANCE, AUSTRALIA, SWITZERLAND, BELGIUM, FINLAND, ICELAND, POLAND etc. all western Europe, please don’t include countries like Spain, Greece, Czech, Slovak, Portugal, Romania, Serbia (all eastern Europe)
· Should have worked as Director of Nursing for the past 5 years in a hospital.
· The job title should be Director of Nursing only.
· Total experience 15 years and above.
The maximum age should not exceed 50 years and should not be less than 38
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases