Omni-Channel Business Analyst

Job Description :

Job Description

The Omni-Channel Business Analyst is responsible for establishing anddesigning future Omni-channel business processes. He or she will have greatanalytical skills and will carefully build alignment and agreement betweendifferent teams tom establish new practices.
The successful candidate will create and maintain a library of business processand will be responsible for translating and communicating the processes to allrelevant stakeholders. He or she will be able to effectively communicate withtechnical as well as business teams.
The successful candidate will possess very strong senior stakeholdermanagement skills and will be able to manage through conflict and pressure.He or she will have outstanding verbal and written communication skills inEnglish.

Skillset

• Tools: MS Project, MS Office, Jira, Slack, LucidCharts or similar.
• Business Process Design & Engineering
• Business Process Analysis
• Reporting and Analytics
• Omni-channel Retail Fulfilment Operations
• Software Testing
• Project Management (nice to have)
• Agile/SCRUM

Requirements to apply

• Education: University degree in computer science, business managementor related fields
• 5+ years of relevant work experience in Retail, Wholesale or Distribution ofconsumer goods
• Experience in Business Process Design as a Process Owner or Consultant
• Critical thinking and analytical skills
• Ideas - Excited to draw findings from figures
• Experience in managing stakeholders
• Hands-on experience with eCommerce, fulfillment or other operationalsystems
• Good interpersonal and communication skills
• Proactive, responsible, and attention to detail
• Fluency in written and spoken English