GTFS, a leading Business Solutions provider company in the Gulf, was founded in 1997 under the prestigious Bin Zayed Group chaired by Sheikh Khalid Bin Zayed Al Nehayan.
Title: Project Coordinator – IT Infrastructure
Duration – 3 Months +
Work Location – Dubai
Exp Level – 5 + years
Salary: Negotiable
Visa Status: Preferably in Dependent Visa due to short Term
Joining: Immediate
Job Description:
• Manage relationships between customer and technical delivery team
• Coordinate and monitor daily tasking for infrastructure resources
• Gather project status to update and brief project plans, schedules and customer reports
• Attend meetings to take meeting minutes and assign actions accordingly
• Document and manage SOP and system documents
• Assist in the development of level of effort (LOE) estimates for new project initiatives
• Develop and streamline business processes and functions
• Manage program SharePoint site including user account set up
GTFS, a leading Business Solutions provider company in the Gulf, was founded in 1997 under the prestigious Bin Zayed Group chaired by Sheikh Khalid Bin Zayed Al Nehayan.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
