PA COST INTERNATIONAL, a leading Electrical Company in Electrical Substations, Transmission Line and Communication related turnkey/EPC projects in KSA and the group member of companies are looking to hire well experienced and professional candidates
Having Bachelor of Civil Engineering with minimum 15 years experience with ARAMCO, SABIC, National Water Company, Saudi Electricity Company (SEC) projects.
Interested candidates may send their update resume with mentioning the position they are applying for in the subject to: [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases