Strong knowledge of Oracle database release 8 & Above.
Collaborate with developers, business analysts, and business users in conceptualizing and development of new technical objects
Analyze and assess existing procedures to allow the application to respond to business changes.
Evaluate requirements from functional specifications to create efficient technical design.
Develop complex technical objects in accordance with the technical development standards and best practices.
Mitigate significant risks associated with projects, which have a high technical complexity and/or involve significant challenges to the business.
Participate in maintaining and debugging complex PL/SQL Packages, Procedures and Functions including the use of Oracle Text searches.
Knowledgeable about the software development lifecycle and software engineering processes (Agile Methodology)
Responsible for working with product managers, operations personnel and project management.
Applies analytical and interpersonal skills and experience to operations and customer issues.
Knowledge of multi-faceted relational database and Stored Procedures
Lambent worldwide jobs is highly focused and adroit in finding the most suitable Human Resource to match the Client Organizations' required profile.A correct remuneration and work satisfaction will be a win-win situation for all those involved.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases