Applications Developer is responsible for the software development of business applications on EBS R12, Business Intelligence tools, Customer Relationship Management System, HRMS, Business process Management system, Robotic process automation systems, Enterprise Mobility, Middleware systems, Global Applications and any new applications that are required for carrying out operations and client service activities.
Lime Sourcing Services is a leading Recruitment Service provider with head-office in Dubai and branch-office in New Delhi, serving its clients since February 2012. We take pride in understanding our client’s business from the inside out – their brand, work culture, marketplace and their hiring needs. Industries we cater to are: Construction and Engineering, Foodstuff & Consumer Goods, Facilities Management, Manufacturing, Fabrication, Joinery & Interiors, Retail, Healthcare.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases