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Outbound up selling Champion Required for Muscat OMAN

Keywords / Skills : Call Center Executive, BPO Call Centre, Tele Caller, Telesales, Outbound

1 - 6 years
Posted: 2018-10-03

Job Description
To make professional outbound calls to existing and potential customers.

To accurately deliver to capture and document all data from customers.

Key Results Area

(KRA)

Key Accountabilities

Outbound Calls.

Conduct professional up- selling calls to win customers.

Provide customers with best Ooredoo solutions to meet their requirements.

CRM System

Capture and keep records of customer’s needs and suggestions accurately as per is the CRM system requirements.

Elite Programs

Provide customers with clear, accurate and easy to understand information about Elite programs, campaigns or Ooredoo products and services.

BMC

Conduct Trouble Shouting and create Trouble Tickets whenever required.

Contact Centre Calls.

Provide help to answer Contact Centre calls whenever requested by the line manager.

Answer customer inquiries politely and professionally.

Provide customers with the best price plans and services available

Promote new products and services.

Update personal information of customers when necessary

About Company

Future Focus Infotech FZE

Work & Win With Us

Future Focus Infotech (FZE) addressing the MEA geography (FFI MEA) is the WOS of Future Focus Infotech Private Limited, India – a Strategic IT HR Consulting Services and Managed Solutions service provider.
Industry Expertise

We're uniquely organized by industry practices in the Information Technology domain to ensure that our Relationship and Delivery team have in-depth understanding of your business. This has been reiterated by the fact that our customers continue to extend the relationship beyond existing and established borders - enabling them to scale up resources and add the subject matter experts they need & as they need them.
Relationship & Consulting Specialization

Our team focuses exclusively on IT HR consulting services that are strategic in nature and differentiated through approach and process from the general "staffing" business, making them uniquely positioned to identify and engage you to the right resources. Our global delivery system accesses an incredible pool of specialized talent from around the globe.
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