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Outlet Manager - Coffee company

Company Name Confidential

المهارات الأساسية : Area Manager, Area Sales Manager, Area Business Manager, Regional Manager, Territory Manager, District Manager, district managerField Manager, Operations Manager, OPS Manager, Branch Operations Manager, Operations Head, Branch Manager, Operations Executive, Assis

8 - 16 سنة
Posted: 2018-12-29

الوصف الوظيفي
As an Outlet Manager, you will be responsible for assisting with managing operations of all Coffee outlets to deliver an excellent Guest and Member experience. An Assistant Outlet Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Oversee operations of Food and Beverage outlets

Maintain exceptional levels of customer service

Recruit, manage, train, and develop the team

Assist with annual and mid-year appraisals with team members under your responsibility

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines

Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures

Develop menus with other members of Food and Beverage team

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Deputise for the Food and Beverage manager in their absence

Comply with hotel security, fire regulations and all health and safety legislation

Assist other departments wherever necessary and maintain good working relationship



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