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Patient Account Representative - Danat Al Emarat Hospital

Keywords / Skills : Patient Account, Patient Access, Patient Registration

3 - 13 years
Posted: 2019-04-14

Health Care
Other Health Care/ Hospitals
Bachelor's Degree
Posted On
14th Apr 2019
Job Description
Job Summary

1.1. Collection of In-patient and Outpatient Accounts

1.2. Collection of Payment, Reconciliation Daily Transactions done.

1.3. Front desk and billing counter management

1.4. Conduct registration and collect payment for all patient accessing service at DAEH

Main Duties and Responsibilities:

2.1 Maintains high levels of customer satisfaction.

2.2 Adheres to DAEH standards of grooming, hygiene and uniform.

2.3 Performs all duties at the front desk related to the registration, and billing of the patient for services booked and or received at DAEH.

2.4 Confirms patient insurance eligibility and/or benefits.

2.5 Performs positive identification of patients including insurance card and identification card.

2.6 Record patients’ pertinent information into computer database health information system.

2.7 Ensures that pre-certification and/or authorization are obtained and updates the system as needed.

2.8 Communicates directly with patients and families regarding insurance coverage and cash payments.

2.9 Checks and ensures financial liability is discussed and understood by the patient at point of registration.

2.10 Obtains signatures for financial consent.

2.11 Patient Account Representatives recheck all bills generated after entry of clinical encounter

(Data by clinical team and verify the same with Insurance team).

2.12 Have knowledge of hospital policies and procedures.

2.13 Preparing the daily cash collection done at their desk.

2.14 Responsible to settle/report for the credit card daily collection done at their desk.

2.15 Safeguards and reconciles money collection daily.

2.16 Participate in an out of hours On–Call Rota as required. Provide Public Holiday/ Friday/ Out of Hours

covered as required.

2.17 Help maintain a high level of service by promoting efficient, effective communication and liaising

with assisting other clerical and clinical staff in matters relating to billing / cashier service.

2.18 To perform any other duty as required by the line manager or supervisor that commensurate with

the post.

About Company

Danat Al Emarat is a world-class specialty women and children’s hospital located in the Emirate of Abu Dhabi offering a comprehensive range of inpatient and outpatient medical services including Neonatology & Pediatrics, Obstetrics & Gynecology, General & Pediatric Surgery, Women’s Diagnostics & Breast Imaging, Minimally Access Surgery and more, all of which are equipped with the latest technology and highly-qualified staff to provide unmatched patient and family-centered care. Danat Al Emarat is the only private women and children hospital to have a Fetal Medicine Unit along with a full-fledged Neonatal Intensive Care Unit (NICU Level III) providing care for the most fragile newborns, establishing Danat Al Emarat as a regional referral center for women with high-risk pregnancy.

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