Specific responsibilities as the CEO’s PA will include but not be limited to:
General Administrative duties:
Screening telephone calls, enquiries and requests, and handling them when appropriate and welcoming the CEO’s guests;
Liaising with clients, suppliers, advisors, shareholders, intercompany directors and other staff;
Dealing with the CEO’s incoming email, faxes and post delegating work to managers as relevant to each staff members TOR;
Overseeing office management ensuring the CEO’s high standards are maintained;
Business Administrative duties:
Carry out specific projects, research and administration as required by the CEO;
Present and maintain final financial documentation, management accounts, budget and other special financial reports as may be required by the CEO from time to time;
Any other administrative requirement to ensure complete business registration and legal compliance in all countries of operation/service as requested by the CEO
An understanding of confidentiality issues and the use of discretion;
Strong administrative and personal assistant skills with an ability to work well in a fast paced environment, an effective planner with proven time management skills is necessary; attention to detail, personal commitment, efficiency, flexibility with great team liaison skills;
Bin Mejren Investements Group is a large UAE owned parent company situated in Dubai Silicon Oasis with equity and stake-holding in entities such as IT, Fisheries, Oil & Gas, Digital Marketing, Plastic Manufacturing.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases