The Organization: Our client is a chain of clinics for laser hair removal, laser medico-aesthetic, skin care services and cosmetic & plastic surgery. They are active in 6 countries in Middle East with multiple locations. In Dubai they are hiring an Arab speaking Physiotherapist with slimming service experience.
Duties & Responsibilities: •contributing to the overall physical fitness of clients; •advising and administering necessary appliances; •work with other experts in the slimming team to customize client’s program to help achieve desirable result; •and maintain necessary documentation
Skills & Competencies: •Excellent English and Arabic communication skills; •Good physical health and fitness; •Sales skills; •Pleasing personality and representative appearance; •Ability to be encouraging, empathetic and firm;
Education & Qualifications: •MSc, BSc or Diploma in Physiotherapy; •Working experience in with other aesthetics/medical centers with slimming services in UAE/GCC is mandatory; •DHA license or DHA eligibility as Physiotherapist
Alert HR Solutions was originally founded in Maastricht, the Netherlands in 1995. It became a leading European provider of HR solutions to staff shortages in various industries. We provide our clients with a European perspective on recruitment. After successfully serving clients in the Middle East from our offices in the Netherlands, we have opened an office in Dubai â" UAE since 2013. Our team of Middle East consultants who have lived and worked in the area for years provide our clients with the best practice solutions on offer.
Alert HR Solutions is the original private Dutch company and this team consists of approximately 25 full-time and part-time employees who work throughout Europe and the Middle East. Our clients include large public and private companies in the Middle East and Europe. The majority of our clients have worked with us for many years and return to us continuously.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases