A Leading facilities management & project engineering company requires Planner - project control for their Abu Dhabi division. Successful candidates will develop a master schedule and major milestone of activities in coordination with the owner representative, review contractors proposed site organization and will report to the project manager. Candidates must possess experience in reviewing and approving /commenting on the construction schedules as summited by the contractor(s) and ensure the construction schedule follows the overall project
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases