Keywords / Skills : • To independently advise on planning/ schedueling and costs for Huta Marine – Eastern Region project. • Contribute to operational effectiveness by independently and proactively advise on process improvement opportunities.
With its deep understanding, HUTA Marine Works Ltd. has materialized its success as a leading Marine construction company in the Middle East by expanding the specialized scope of services in the challenging domains of Marine Engineering. Be it dredging, reclamation works, port construction or any other Marine Civil related works, HUTA Marine Works Ltd. has proven its merit above and beyond any reservation.
HUTA Marine Works Ltd. ensures quality at all levels for its esteemed clientele, thanks to its ISO 9001 certification that testifies to unsurpassed quality SOPs applied across the working practices.
With its team of dedicated professionals and the latest fleet of dredging and floating construction equipment, HUTA Marine Works Ltd. is turning every project into an ultimate industry reference and a case study.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
