Keywords / Skills : • Bachelor’s degree (civil engineering) • Must have training in Primavera P6 and other scheduling software • Preferably with background in project management consultancy • Preferably with PMP certification
Takamul Project Management Company (Takamul) is a specialized, integrated project management firm dedicated to promoting the project management practice in the Kingdom of Saudi Arabia. Takamul assists corporate, governmental, and private clients across various industries to optimize the use of their resources and maximize the return on their investments. Local
Takamul is a provider of professional Program and/or Project Management consultancy services and client's representation throughout the project lifecycle from planning to construction to commissioning.
Originally established to promote the project management profession combining international experience with local knowledge that is fully understands the culture of Saudi Arabia and the Gulf region countries and the characteristics of their construction industry.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases