Principal Contract Administrator - Yanbu, Saudi Arabia Parsons engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway transportation; water conveyance and wastewater treatment; oil and gas; land development; public; and aviation infrastructure to our customers and communities. Parsons creates interconnected communities and world-class infrastructure.Principal objective: Responsible for all assigned Pre-Award Contract Administration functions. Provides supervision and contractual guidance to Supply Management Staff within the Department, negotiation and administration. Responsible for protecting the Royal Commission and Company interests in all contractual matters and insuring policies are complied with as well as insuring legal and contractual compliance in all contractual matters. Major Activities Performed:
Provides legal and contractual guidance to Supervisor, Supply Management and Department staff, several SAPL and RC Managers within the Department.
Reviews work of Administrators for correctness, policy, and procedural compliance.
Plans Pre-Award contract activities and administrative schedules to complete administrative tasks.
Advises appropriate Manager on contractual matters and is the principal advisor at the Project level with regard to the strategy for, and the conduct and recording of contract modification negotiations.
Performs Contract Administration duties and participates in the evaluation/negotiations process of Contract Modification as and when required.
Performs other duties as assigned by the Supervisor, Supply Management Dept.
Experience and Qualifications:
Bachelor degree, with ten (10) to fifteen (15) years experience in Major Contract Administration, contract award, negotiation, contract changes and knowledge and experience in handling major claims. Alternatively, an Accredited Quantity Surveying background is desirable.
Fluent in English (writing, reading and speaking).
Must be computer literate and skilled in the use of word processing, spreadsheets and other analytical software tools.
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases