Chief Technical Advisor /Principle Process Engineer (ONSHORE)
Job Summary : Has demonstrated experience in the hydrocarbon processing/utilities units or the oil/gas industry, and has expertise in specific process technologies.
Job Details :Has been recognized as process engineering/technology specialist. Must have thorough knowledge of project/process engineering practices, economic principles, calculation methods, international codes, standards, procedures, and specifications. Provides guidance to the project/process design engineering work. Must be Saudi embassy attested
Keywords/Skills: Process Engineer, technical advisor
Experience : 10 years +
Job location : Khobar or any place in Saudi
Industry : Oil, gas, petroleum AND chemicals/petrochemicals
UNISIS Engineering (UNISIS) is one of the pioneer organization as Engineering Service Provider to the industrial sector which provides comprehensive and technically specialized services like Inspection, Project Management, Project Supervision and Maintenance Personnel for Oil & Gas, Petrochemical , Power, Desalination, Production and Allied Industries.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases