Keywords / Skills : We are now recruiting for a Procurement Executive Requirements • Experience: 3+Years; • Execute and manage procurement processes on contracts including bid list preparation, solicitation of quotes, evaluation of comparative statements, negotiating and award of contracts. • Ensure that material/services will be delivered on schedule, at negotiated price and meet required quality standards. • Working knowledge of import and exports processes to include generation of commercial transportation documents, commercial invoice, bills of lading, Airway Bills, Products: Cars, Trucks, Auto spares, generators, batteries; Markets: Experience in managing trade flows to Sub-Saharan Africa (Angola would be a plus).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases