A reputed iconic entity in Abu Dhabi requires 'Producer' for their entertainment division. Potential incumbents will not only assist the production director in pursuing opportunities for business across the whole spectrum of events and exhibitions; but shall oversee proposal budgets in the most cost-efficient manner whilst ensuring proposal submissions at the highest possible standards. Successful candidates shall prove to manage the process of budget submission in tandem with creative concepts ensuring the business viability and competitive opportunity to win new projects. Degree holders with prior expertise in event production and financial/budgeting skills are welcome.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases