The person is responsible with developing full-scale project plans with the Project Technical & Operations Advisor to include project timelines and the project budget. The role will Track project deliverables using appropriate tools, and Constantly monitor and report on progress of the project to the Project Technical & Operations Advisor.
• The Project Controls & Contracts Manager will present reports defining project progress, problems and solutions and implement and manage project changes and interventions to achieve project outputs whilst maintaining Quality Assurance.
• The role will manage the contractual arrangements for all outsourced consultancies as their first point of contact with (FMCG Company) and liaise with Finance and other stakeholders for payments etc.
Must possess the following:
• Bachelor’s Degree in Engineering
• Overall experience of 3+, preferably in Agribusiness/FMCG
Competence HR is a consultancy providing HR Services in Oman. We have been requested by our client (FMCG Company) to form a formidable team that would assist the Company in pursuit of reaching their vision with utmost zeal and a sense of pride. (FMCG Company) was established in 2018 as an S.A.O.C. company specialised in producing, collecting, storing and packaging various types of Omani Dates and its byproducts. The company is aiming to invest around 27 million rials in the coming 5 years with an aim to achieve a production of 30,000 tons of dates and other by products. The major shareholder of (FMCG Company) is Oman Food Investment Holding Co. (S.A.O.C.).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases