Minimum 7 years of experience in handling medium to small multidimensional EPC projects, experienced in dealing with external bodies like contractors, architects, designers, government bodies etc. Experience in managing resources, equipment, budgeting, planning, organizing, resolving issues etc. The candidate should have an insight into Mechanical and Electrical aspects of an EPC project as well.
Valid Oman (Converitble to Oman) Driving license.
The candidate must have the capability to deliver EPC projects from scratch within the stipulated time-frame. Successful liaison with all the concerned stakeholders including the Government bodies will be an important winning element of the role.
Candidates who meet the criteria may forward their CV at [HIDDEN TEXT] with position applied for mentioned in subject
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases