A multinational company, who is a leading wholesale distributer of electrical products is looking to expand their sales team and is currently hiring for a Projects Sales Engineer. Ideal candidate should have minimum 3 years of experience in selling electrical products for big projects in UAE. Key responsibilities include identify and advance sales opportunity through deep knowledge of products, services and markets. Converting opportunities into closed business through planning and strategizing, identifying and meeting customer needs. Excellent oral and written communication and presentations skills are prerequisite for this role. UAE Driving License is mandatory. Please send CVs to (mailto:[HIDDEN TEXT])
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases