A well established Perfume Manufacturing Company is looking for a Purchase Executive. A graduate or a post graduate with minimum 3-5 years of experience from the Perfume/ Cosmetics industry is preferred. Responsibilities include developing new projects, seeking reliable vendors or suppliers, checking product feasibility and technical drawings of components, proper follow up with the QC and factory, proper budget control and maintaining proper backup. Excellent communication is a prerequisite for this role. Please send your CVs to (mailto:[HIDDEN TEXT])
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases