Crossover is looking for QA Engineers to work on multiple products, technologies, and environments, documenting and automating high quality test cases. Our software engineers are expected to perform a thorough testing activity regimen for each product, including setting up the test automation environment, writing automated test cases, contributing to the continuous improvement of our test automation frameworks, and performing manual tests if necessary.
Bachelor’s degree in Computer Science, Engineering or related fields
3+ years of QA experience – automated testing, test case documentation and test cases automation
Transforming use cases into automated tests using test automation tools like Selenium ,Protractor, RestAssured, CodedUI
Software engineering (C#, Java, or Ruby) – you should know the current software development practices and tools, including virtual environments, source control, remote development, issue tracking, product build and installation
Team player, methodical, pragmatic, self-starter, process-driven and results oriented
Comfortable "working virtually" with teammates and customers around the world. We do a lot of Skype and video conferencing
Good proficiency in English language
We recommend you to attend the online hiring day instead of applying online, as our tournament process will be much faster.
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases