Our software factory is designed to deliver great quality at high pace and you will play a very relevant role. We expect that our QA manual testers perform thorough testing activity regimens for multiple products and technologies and deliver work to a high level of quality.
Your daily activities will include conducting manual testing execution and test case documentation. You also will be able to walk through our products, identify potential bugs and suggest how to test and prevent similar ones in the future.
As a QA Manual Tester, you will be working with the world’s top 1% talent people and be part of a team responsible for ensuring the highest quality of our products by using the latest technologies and toolsets. Your work quality is measured through the First Time Acceptance Rate, which means passing the quality bar set by your leadership team.
Bachelor’s degree in Computer Science or Engineering
3+ years of QA experience – manual testing execution and test case documentation
Familiarity with test writing tools like TestRail, HP ALM/QC, TestLink, Confluence
Experience of bug tracking tools like Jira, Bugzilla, HP ALM/QC
Experience in Features testing, Bugs testing, Regression testing, System Testing, Performance Testing for web-based enterprise applications and products
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases