As our software factory is designed to deliver great quality at high pace, we expect that our QA automation architects perform thorough testing activity regimens for multiple products and technologies and deliver work to a high level of quality.
You will be working with the world’s top 1% talent people and be part of a team responsible for ensuring the highest quality of our products by using the latest technologies and toolsets. Your work quality is measured through the First Time Acceptance Rate, which means passing the quality bar set by your leadership team.
Your daily activities will include setting up the test environments, automating test cases and performing manual tests if necessary. You will also be responsible for developing solutions to complex architectural problems and establishing automated testing strategies.
Bachelor’s degree in Computer Science, Engineering or related fields
5+ years of QA experience: Test cases automation and documentation
3+ years of hands-on software development experience in Java, C# or NodeJS
2+ Test Automation tools experience, such as Protractor, Selenium, RestAssured, TestComplete, Appium and JMeter
Be knowledgeable about HTML, DOM, API, Git and Jasmine
Good proficiency in the English language
Nice to have:
TypeScript language and Protractor test automation background
Hands-on experience profiling web pages
Experience in performance testing
Experience in transforming use cases into performance scripts using industry standard tools such as LoadRunner, JMeter, and Gatling
Experience using industry standard APM tools such as NewRelic, AppyDynamics, DynaTrace
Solid understanding of QA processes, best practices, testing techniques, and methodologies
Competency on the current software development practices and tools, including virtual environments, source control, remote development, issue tracking, product build and installation
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases