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Quality Manager

Company Name Confidential

Keywords / Skills : Quality Manager, Quality Control

3 - 4 years
Posted: 2018-11-14

Jordan (Candidates authorized to work in the above mention countries are also eligible to apply)
Beverages/ Liquor
Hotels/ Restaurant
Hotels/ restaurants
Quality Assurance/ Control
Bachelor's Degree
Posted On
14th Nov 2018
Job Description

  • Prepare and execute the departmental budget for staffing, consumables, new testing equipment, …
  • Lead the implementation of the quality assurance systems and procedures throughout the operation. This includes the use of control charting and systematic monitoring and documentation of critical control point variability
  • Ensure that the standard company procedures for the management of raw materials (ingredients and packaging) supply, specifications, approval and rejection criteria, supplier selection, qualification and disqualification are in place and followed
  • Provide formal and informal training to the operation in the prevention and resolution of product quality issues, and in the reduction of process variability
  • Coordinate inter-laboratory comparisons with the PI laboratories to ensure alignment in terms of accuracy and precision
  • Conduct GMP/quality audits of all facilities (plants, warehouse, co-packers..) and develop corrective action with the management
  • team. Follow-up timely implementation of plans
  • Conduct monthly quality performance reviews with senior management and ensure alignment and correct prioritization of improvement activities and initiatives
  • Ensure a system is in place and personnel are trained for the proper handling and tracking of consumer / customer complaints and crisis management
  • Lead syrup manufacturing, water treatment, laboratory operations and line proportioning
  • Keep the organization informed on applicable regulations regarding food laws, waste discharge and disposal restrictions
  • Ensure safe operating conditions exist throughout the process and laboratory areas. Promptly correct any unsafe conditions
  • Manage the formal release of raw and packaging materials for use in production and the release of finished products for distribution to the trade
  • Manage line performance trials for the introduction of new formulation or packaging to ensure quality standards are maintained
  • Assure that the quality department staff and the personnel conducting quality tests are competent and proficient at performing
  • their tasks. This includes line visual inspectors. Ensure that the organization stays current on laboratory techniques and instrumentation so it is adequately equipped to perform the required tests to the appropriate degree of accuracy and precision
  • Utilize visual factory concepts to control and organize the work
  • Establish individual accountability using coaching and support, and performance management process
  • Responsible for the selection, on-boarding and recommending for termination of quality personnel


  • Safety - safe hours, incident rate
  •   Analytical % in spec
  •   Sensory
  •   Consumer complaints reduction
  •   Compliance to all regulatory requirements and PI standards
  •   Facilities GMP rating score
  •   Facilities AIB rating score
  •   Organization - Health scores, PMP …
  •   Syrup yields

Skills & Qualifications:

  • Degree in biochemical / chemical or food technology field
  •   Proficient with computer, usage of excel, work, PowerPoint
  • Firm foundation in the application of problem solving tools, statistical techniques, ISO 22000 and HACCP systems
  •   Knowledge of production and filling in beverage industry (3-4 years experience)
  • Strong communication skills in English and Arabic

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