Administration of the Tender Process including invitation, addenda, tender review, post tender clarifications and award recommendation
Managing and drafting sub-contract agreements for the successful bidder and ensured that the final papers were all drafted, as per company’s standard conditions of contract.
Take off and preparation of Bill of Quantities.
Prepare and issued pre-handing over and post handing over defects form to subcontractors and make sure the defects are corrected within the given time.
Attending weekly meeting with Subcontractors
Attending meetings with the Finance dept. with regards to release of payments to the subcontractors.
Raising clarifications to the Designer/Consultant in the event of discrepancies in drawings
Follow ups with Procurement dept. for Sample delivery and ensuring final approval from designer
Determine and advise the management on the quantity of materials to purchase and the amount due to the subcontractors and suppliers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases