On of client is looking for a Radio Sales Manager 1) developing, closing and maintaining advertising accounts for radio stations 2) rowing and developing new advertising briefs in an effective and timely manner 3) include preparing and doing follow up on media schedules, production briefs and proposals 4) developing and completing all advertising and pricing documentation and sales reports Required: 1) Media Sales experience 2) possess good presentation, negotiation, organizational 3) Good Communication Skills
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases