The Railway Engineer shall have a record of accomplishment of delivering railway construction projects. He should have experience in all duties of Railway Engineer at site including: - Checking & approving submittals by contractors, - QA/QC of works, - coordination between various disciplines/contractors to ensure construction quality and design compliance - Knowledge of international and local best practices and building codes in design and delivery of railway projects - Confident in Client & Contractor interfacing, managing and coordinating with a team of specialists - Thorough knowledge of construction specifications - Knowledge of FIDIC and similar construction contracts will be an advantage
Bachelor Degree in (Civil) with 15 Years of Experience on Railway Projects Strong knowledge of Design Supervision of Railway Projects Ability to review rail specifications Good knowledge in computer and design software’s Experience in Middle East and International markets will be a plus Strong safety background
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases