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Keywords / Skills : Secretarial, Personal Assistant, Executive Assistant, Company Secretary, Personal Secretary, Executive Secretary

3 - 8 years
Posted: 2018-07-12

Job Description
Duties and responsibilities include:

•Deliver excellent customer service, always

•Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

•Administer all reservations, cancellations and no-shows, in line with company policy

•Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities

•Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety

•Conduct regular security checks throughout the day and report any security issues to line manager.

•Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.

•Provide reports, as required, for housekeepers and management

•Responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.

•Carry out instructions given by the management team and head office.

About Company

Hamt Consultants

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