Keywords / Skills : consulting, recruitment consultant, division, focus, general, communication skills, career management, insurance, retention, fit, outsourcing, client requirements, written communication, leader, knowledge sharing, selling, workforce consulting, workforce, sales, training and development, manpower, assessment, supporting, performing, supervision, range, life insurance, career development
ManpowerGroup a world leader in innovative workforce solutions, is currently looking to engage an experienced Recruitment Consultant for our Dubai based general recruitment division who will focus on supporting the recruitment requirements of our existing clients, as well as securing new business in the Middle East. The Recruitment Consultant is responsible for delivering high quality service to clients and candidates through the retention and development of business; matching candidates of best fit to client requirements; and performing a variety of supporting administrative tasks. Company ManpowerGroup the world leader in innovative workforce solutions, creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, Manpower creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age. These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. ManpowerGroup maintains the world’s largest and industry-leading network of nearly 3,900 offices in over 80 countries and territories, generating a dynamic mix of an unmatched global footprint with valuable insight and local expertise.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases