Medcare Hospital & Medical Centers is looking recruitment executive for the in-house recruitment team to support our Hospitals and Clinics across UAE. We are looking for a candidates who is able to provide a high-level recruitment service, with a focus on supporting both clinical & non- clinical hiring such as, Admin, Nursing and Allied health roles.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases