Medcare Hospital & Medical Centers Dubai is hiring an experienced and passionate Nurse to join Medcare Hospital, Sharjah .At Medcare we understand that Nurses make an essential part of clinical teams and we pride ourselves on recruiting the best possible candidates. Registered nurses provide various services depending on their areas of specialization and their work environment. They provide care for the patients as well as assisting physicians in providing treatment to patients in various medical settings. In general, a registered nurse role includes monitoring, recording and reporting symptoms or changes in patient’s conditions. Also, they are tasked with maintaining accurate patients’ reports and medical histories, administering medication and treatment to patients and observing reactions or side effects. Registered nurses also, perform diagnostic tests, prepare patients for examination and treatment. Finally, they advise patients and their families on various health conditions and any other duty required as a Registered Nurse
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases