SSH are looking for a talented Resident Engineer to join our team in Bahrain. The engineer must demonstrate a minimum of 15 yrs. experience working on project’s in the Middle East.
Our portfolio of live projects includes Infrastructure, cultural, healthcare, hospitality and retail projects across the Middle East and North Africa.
SSH is one of the leading master planning, infrastructure, building design, construction supervision and project management firms in the Middle East, with a reputation for design integrity and a portfolio of landmark projects throughout the region.
What will my responsibilities look like in this role?
Working on high profile projects and reporting to the Site Operations Director (SOD), your role will be to carry out various activities towards administering the construction contract as Engineer’s Representative under FIDIC (both FIDIC 4th Ed 1987 and the Red Book 1999 are in use) as per the related SSH policies and procedures and industry best practice. This is a rare opportunity to develop your career with an organisation that has a strong management team, an aggressive growth plan, and is delivering some of the most exciting projects in the Middle East and North Africa region.
Delivery of SSH Scope of Services as defined in our Consultancy Agreement and following best practice principles through initiation, planning, execution, monitoring & controlling and close-out in full compliance with the Construction Contract and SSH Policies and Procedures.
Managing, monitoring and reporting on the delivery of SSH's Scope of Services under our Consultancy Agreement for your assigned project(s) assuming responsibilities and authorities as delegated by the Resident Director or Site Operations Director, as may be applicable.
Project reporting to the SOD on a regular basis not limited to SSH delivery performance, SSH risk management, SSH change management, SSH resource management including SSH staff performance (PDR's) ensuring all SSH KPI's are met as set out in the IMS Policies, Procedures, Manuals and Guidelines.
Managing, monitoring and reporting on the financial management of your assigned project(s), ensuring timely invoicing, cash collections and delivery of GMR and NLM as per baseline Cost Plan.
Interface and communication with SSH Building Design Division and SSH Support Services towards ensuring that SSH PCMS delivery is not negatively impacted.
Pre-Contract to Post-Contract handover, Supervision Management Plan and Close-Out Report which are to be concluded within KPI and as defined under SSH Policies and Procedures.
Projects monthly reviews and corrective actions not limited to SSH qualitative & financial performance, risk management, change management and the reporting thereof working closely with the SOD/PD.
Contribute to Project and Construction Management Services sales and bidding activities.
Consult with the SOD/PD on matters of new service offerings to market.
Consult with the SOD/PD for the definition of key and other target clients, portfolio of work and competitive analysis for the territory.
Act as the Project contract liaison with all relevant project stakeholders and Clients maintaining strong relationships through regular and effective lines of communication.
Responsibility for the allocation of resources required to deliver SSH Scope of Services in collaboration with the SOD/PD
Responsibility for the functional report and continued development of all line reports.
Provide facility management for the project providing the working environment and pastoral care for all staff located on site interfacing with HR.
Consult with the SOD/PD for the derivation of key personnel retention.
Specific requirements for our current role
Our current requirement is for an experienced Secondary Infrastructure Resident Engineer.
Ideally your experience will include the management of a small dedicated team of highways and Utilities engineers and inspectors.
We are charged with the supervision of a project that entails the construction of secondary infrastructure on reclaimed ground, but thru an area where plot owners have already commenced their personal villas.
The ability to coordinate and manage issues arising between multiple contractors would be seen as a significant advantage.
Previous experience of Ministry of Works and relevant Stakeholders, specifically EDD, will again be advantageous
You will be responsible for confirming valuations and signing the monthly certificate.
You will chair weekly site meetings taking a proactive dynamic approach in moving the project forward against numerous difficulties as discussed above.
What do I need to apply?
Minimum 15 years’ relevant experience in a multi-disciplinary practice with proven experience directly related to the duties and responsibilities specified above.
Experience with renowned International Consultancy firms.
Engineering Degree from a recognised university – preference for Civil/Structural/Architectural.
SSH specialise in the delivery of world class, design-led projects in the MENA region. We are a multidisciplinary firm with a 50 year track record and expertise in architecture, engineering, infrastructure, interior design and project management.
We are respected project leaders, trusted international partners and reputable employers. Our aim is to raise the profile of sustainable design and engineering throughout our region by offering an exceptional blend of quality, innovation and value.
ABOUT SSH DESIGN SSH (formerly Salem Al-Marzouk and Sabah Abi-Hanna) was founded in Kuwait in 1961. Since then, we have expanded to become one of the MENA region’s leading Architecture and Engineering firms. We played a key role in the planning, design and delivery of modern Kuwait’s infrastructure. We have led many landmark projects that have re-shaped the nation’s skyline, enhanced its urban fabric, improved transportation networks and promoted economic growth. Today, SSH International employs 500 people and has offices in Kuwait, Oman, Abu Dhabi and South Africa. We are currently ranked at number 97 in the world by World Architecture Magazine and at number 8 in our region. We place a strong emphasis on design integrity and combine this with our unparalleled working knowledge of the region. These qualities have made SSH a trusted strategic partner of the world’s leading design firms. SSH has always recruited high calibre people who bring expertise and innovation to every project. We have also maintained a strong ethical approach to running our business. With 50 years’ experience, we have an exemplary track record and we remain firmly committed to raising the profile and quality of architectural and engineering projects throughout our region.
Our Vision To be the architectural and engineering consultant, strategic partner and employer of choice in the MENA Region Our Mission In order to realise our vision we will: Provide regional leadership in delivering high standards of quality and value to our customers. Collaborate with the world's leading designers, as projects require, delivering exceptional design and engineering services. Continue to raise our international and regional profile through innovation and the proficient delivery of landmark projects. Promote a performance-based culture throughout our whole business structure. Employ and empower the best people in a creative environment to ensure we meet our customers' design and development challenges. Support our people within an extended family work environment and we will promote a healthy work / life balance. Ensure that openness and integrity are always at the core of everything we do as we strengthen relationships built on trust. Build long term shareholder value through the realisation of our vision.
Company Values SSH will operate within strict legal and ethical guidelines in all of our activities. We will provide a challenging and rewarding environment for all employees and maintain a sharp focus on professional excellence, Health and Safety and environmental awareness. We will strive to maintain and extend our creative, design, technical, process and commercial advantage over our competitors. Our collaborative approach will be reflected throughout our organisation and ensure that our customers and partners regard us as the ‘Go to Guys’ for design and project delivery throughout the region. SERVICES > MASTERPLANNING > ARCHITECTURE > ENGINEERING > INFRASTRUCTURE > INTERIOR DESIGN > ICTS > COST MANAGEMENT > CONSTRUCTION SERVICES > ENVIRONMENTAL GRAPHIC DESIGN > PERMITTING
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases