The Software Engineering Manager will serve as a key member of the global executive team for Aurea or one of its affiliated sister companies and will be responsible for quarterly high-quality product delivery. As part of the leadership team, you will be expected to run an engineering organization using a revolutionary and radically differentiated process. With a focus on small, great global teams, productivity, factory-like process, and quantifiable business impact, you will be expected to drive higher levels of value and productivity from your engineering organization than most companies would expect to achieve. You must build, develop and engage a team from a global talent pool. In doing so, you must set an agenda for the function where the teams effectively and efficiently solve some of the most challenging software problems with engineers distributed around the globe. You will leverage your personal technical depth as a former developer and architect in order to set a personal standard for Computer Science excellence, to push your teams and to assess the talent base you need to maintain.
Bachelor’s Degree in Computer Science (MS or PhD preferred) is absolutely mandatory.
15+ years of engineering experience leading multiple teams across multiple products and technologies — this is a global leadership role for a seasoned software development leader, not a first executive role for a great software development manager
Experience is Software Engineering focused instead of product management
Proven experience in building high-performance teams and scalable best engineering practices
Spent 5 years in hands-on Java or .NET architecture and programming in a hands-on, development-intensive individual contributor role
Recent experience with DevOps and Cloud architecture. We live in the Cloud.
Experience with high-end enterprise systems deployed in environments of Global 100 corporation complexity
We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases