Looking for a qualified civil engineer with experience in technical sales of construction chemical and architectural finishes products. Those not having academic qualifications must have direct sales experience in the same field with demonstrated successful track record. Successful candidate must have good technical foundation, have an outgoing personality, and be self-motivated. Compensation includes commission in addition to monthly salary.
ONLY THOSE WITH REQUIRED QUALIFICATIONS NEED APPLY, NO OTHER CANDIDATES WILL BE CONSIDERED FOR POSITION. GENERAL SALES EXPERIENCE WILL NOT BE ACCEPTED.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases