• Responsible for securing new customers, and maintaining and developing existing accounts. • Meeting and exceed target set in terms of contributing and generating revenue for the department. • Conducting and reporting a minimum number of sales leads set by the management and transform a minimum of those into revenue generating business. • Maintaining records of customer details/sales visits. • Identifying potential customers and register opportunities; relentlessly pursue the realization of such opportunities. • Visiting existing accounts validating our service levels and develop new revenue streams. • Negotiating with the accounts as per price guidelines are given, looking to maximize profits. • Following up on customer communications in a timely and professional manner. • Supporting Customer Service and work closely with Operations and Documentation on the execution of customer service contracts. • Promoting the services and products of all entities, and coordinate sales efforts with other department sales. • Assimilating market information and take part in the overall business development through weekly / monthly sales meetings. • Following up with clients for outstanding supported by the Finance department.
LimbooGlobal, a Dubai based Staffing & Recruitment Firm, has been established in 2007 by experienced HR & Recruitment professionals to provide a wide range of recruitment services in the GCC region.
We have been continuously delivering quality services in various sectors in the GCC for the last one decade fulfilling the Categorised staff requirement of our valued clients by diverse nationalities.
We are committed & confident in sourcing and recruiting Categorised & Competitive candidates accustomed to various work environments ensuring 100% match to job specifications both Locally and from Overseas; Nepal, Philippines, India, Pakistan, Sri Lanka, Bangladesh, Vietnam, Thailand, China, Myanmar, Lebanon, Jordan, Tunisia, Egypt, Sudan, Uzbekistan, Ukraine, South Africa, Kenya, Bulgaria & Romania
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases