Minimum 5 years experience in Marine products sale in the gulf with knowledge of the local market - like Boat Manufacturers, Boat Maintenance & repair and Shipbuilding & maintenance. Experience in selling Abrasives, Masking, PPS & finishing (Gel coat polish), Attachment tapes, Marine Sealants, Specialty tapes etc Valid Oman (Convertible to Oman) Driving license.
This is a front-line sales role and will require extensive traveling within Oman.
Age - Below 35 Years
Candidates who meet the criteria may forward their CV at [HIDDEN TEXT] with position mentioned in subject
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases