Technical: Knowledge of Sales, Logistics & Freight Forwarding, Knowledge of Sharjah & Northern Emirates market, MS Office Proficiency, UAE Driving License
Bachelor Degree with 6 months and above of experience in Freight Forwarding sales
From 5,000(AED)-10,000(AED)+Self Medical Insurance+Self Annual Ticket+Fuel Allow+Sim Card including paid talk time+Laptop.
Location: Dubai (UAE),Airport Free Zone.
• Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement
• Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients
• Follow the latest industry developments and stay up-to-date with competitors
• To improve the organization’s market position and achieve financial growth.
• Define long-term organizational strategic goals, builds key customer relationships, identify business opportunities, negotiate and closes business deals and maintains extensive knowledge of current market conditions.
• To help manage existing clients and ensure they stay satisfied and positive.
• Provide solutions and services that meet clients’ future needs.
• Prepare reports on market prospects, trends and customer performance
Key Performance Indicators (KPIs)
• Deliver agreed on sales targets
• Secure new customers and maintain existing customers
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases