Plan direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
Organize regional and divisional sales operations
Establish organizational policies and procedures in relation to sales
Determine strategic planning related to new product lines
Lead sales team in building relationships with business clients and manage negotiations of sales contracts
Recruit, organize, train and manage staff
May work with the marketing department to understand and communicate marketing messages to the field.
Advertising managers plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services.
Marketing managers establish distribution networks for products and services, initiate market research studies and analyze their findings, assist in product development, and direct and evaluate the marketing strategies of establishments.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases